Privacy policy

Last updated: December 20, 2025

SKINØ (operated by ScandiSocialPro, hereinafter "we", "us" or "SKINØ") values your privacy. This privacy policy explains how we collect, use, store, and protect your personal data when you visit our website facetan.shop, use our services, or purchase our products in facial and body care, masks, and tanning products.

We are the data controller for the processing of your personal data. Our online store is operated via Shopify, which acts as a data processor for certain parts of the processing. For more information on how Shopify handles personal data, see Shopify's privacy policy: https://www.shopify.com/legal/privacy. You can exercise your rights with respect to Shopify via their portal: https://privacy.shopify.com.

By using our website or services, you consent to the processing of your personal data in accordance with this policy. We comply with the EU General Data Protection Regulation (GDPR) and Swedish legislation.

Personal Data We Collect We collect the following categories of personal data:

Contact details: Name, address, email address, phone number, delivery and billing address.

Payment information: Payment method, transaction details (we never store full card details – this is handled securely by payment providers).

Account information: Username, password (encrypted), preferences.

Transaction information: Purchased products, order history, returns.

Usage data: IP address, device information, browser data, page views (via cookies and analytics tools).

Communication: Content of emails or support inquiries.

How We Collect Data

Directly from you (during purchases, account creation, newsletter sign-ups).

Automatically (via cookies, logs).

From third parties (Shopify, payment providers such as Klarna/Stripe, shipping companies such as PostNord).

Purposes and Legal Basis for Processing We process personal data only for specific purposes and with a lawful basis (GDPR Art. 6):

Fulfill contracts (e.g., process orders, deliveries, returns) – Legal basis: Contract.

Marketing (newsletters, personalized offers) – Legal basis: Consent or legitimate interest.

Analysis and improvement of the website (e.g., Google Analytics) – Legal basis: Legitimate interest.

Security and fraud prevention – Legal basis: Legitimate interest and legal obligation.

Customer support and communication – Legal basis: Legitimate interest or contract.

Comply with legal requirements (e.g., accounting) – Legal basis: Legal obligation.

Sharing of Personal Data We share data only when necessary:

With Shopify and sub-processors (payment, shipping, analytics).

With shipping companies (for delivery).

When required by law (e.g., to authorities).

We never sell your data to third parties for marketing without your consent.

We also share data with Google (Google Merchant Center and Google Ads) to provide personalized ads and optimize your shopping experience.

International Transfers Data may be transferred outside the EU/EEA (e.g., to Shopify in Canada/USA). We use standard contractual clauses (SCC) or countries with an adequate level of protection to ensure security (GDPR Chapter V).

Cookies and Tracking We use cookies for functionality, analytics, and marketing. Read more in our separate Cookie Policy. You can manage cookies via your browser or our cookie banner. We also use cookies to ensure the website loads quickly and efficiently.

Storage Period We store data only as long as necessary for the purpose (e.g., order history for 7 years due to accounting laws) or until you request deletion.

Your Rights (GDPR Arts. 15–22) You have the right to:

Access your data.

Have it rectified or erased ("right to be forgotten").

Restrict or object to processing.

Data portability (receive data in a machine-readable format).

Withdraw consent.

Object to automated decision-making.

Contact us at support@facetan.shop or +46 76 706 77 23 to exercise your rights. We will respond within 1 month. You can also lodge a complaint with the Swedish Authority for Privacy Protection (IMY.se).

Security We use technical and organizational measures (encryption, access controls) to protect data. No transmission is 100% secure, but we actively work to minimize risks.

Children Our online store is not intended for children under 16 years of age. We do not knowingly collect data from children.

Changes We may update the policy. For material changes, we will notify you via email or the website.

Contact Questions? Contact us: support@facetan.shop +46 76 706 77 23 ScandiSocialPro® Muskotgatan 32, 424 41 Göteborg, Sweden

We strive for transparency and security for you as a customer!